Clocktower Auto Service Centre Ltd, we are committed to maintain and protect personal and confidential information of our customers through advance IT data management systems, which includes procedures to ensure customers personal data is protected.
We evaluate present adopted procedures to upgrade the current systems to mitigate the risks of mishandling of protected information against any potential breaches, damage, loss or misuse.
Our website is protected to validate and secure customer data, which will not store or save any customer payment card details to ensure the security of information and transactions on our website to optimise as per current Data Protection and GDPR standards. We do not store customer credit card details.
Delivery and Collection Policy:
Dropping off and collecting your car is not always convenient. Contact us to find out if we can pick your car up to repair it – or drop it off afterwards.
Risk / Delay
Subject to the provisions of the Consumer Rights Act 2015 and any amendment thereof, vehicles, including components, fittings and contents are left with the Company entirely at the Customer’s risk. The Company shall in no circumstances be liable for loss or damage thereto or for delay in completing service or repairs unless the same is caused by the negligence or default of the Company, its employees or agents.